This ensures that all your team members are up to date with the latest information and have all necessary files at their disposal.

1. In the ‘Cockpit’ under ‘Quick Navigation’, click on the search mask and enter the name of the applicant.

2. Select the correct dossier and click on the ‘To XY's dossier’ button.

3. Dualoo will now open the ‘Dossier’ of the selected applicant.

Alternatively, you can select the relevant job via the ‘Jobs’ menu item and search for and select the candidate there.

4. Select the desired ‘process step’ in the dossier. In this example, it is the ‘application receipt’ step.

5. Click on the ‘Enter internal note’ button in the process step.

6. A new window will then open. Add your note and click on ‘Enter note’.

7. A new entry can then be found under the heading ‘Communication’.

8. Now all recruiters with authorization for this job can view the comment or note.

9. To edit or delete the note, click on the three dots at the end of the note. Two options will appear, as shown below. Select the desired option and confirm.

1. Follow the same procedure as above. However, now click on the ‘Upload | Drag & Drop’ button to select the file.

2. The file will also appear under ‘Communication’ and can be viewed by all authorised recruiters.

When you hover your mouse over a step/status, a view opens in which the internal notes are also displayed.

Internal notes are only visible to recruiters and cannot currently be released to raters. If you would like raters to receive additional information or assessments from you, we recommend sharing them via the release of detailed ratings. You can find more information on this here.