Requirements
Only admins can manage / assign these special roles for the contact persons in the settings.
Overview of contact persons in Dualoo
There are three special or specific roles in Dualoo that perform various tasks, particularly in communication.
Main contact
This person is the main contact person for Dualoo. The main contact ensures that all relevant information is forwarded to Dualoo and acts as a link between your institution and Dualoo.
Important: The data protection contact person must have admin authorization
The main contact can be changed under ‘settings’
- ‘General settings’.
Billing contact
We send invoices and other financial information to this person. A different email address can be specified for sending invoices.
The billing contact, including billing address and billing email address, can be changed under ‘settings’
- ‘subscription’.
Data protection contact person
The data protection contact person is the point of contact for all questions and concerns relating to data protection law. Any changes to the AV contract or adjustments to subcontractors will be communicated to this person.
Important: The data protection contact person must have admin permissions
The data protection contact can be adjusted under ‘settings’
- ‘security & Data Protection’.