Requirements
To make these changes, you need admin rights in Dualoo.
Change billing address
The billing address can be changed in the ‘Settings’ section – ‘Subscription’. Switch to edit mode using the button
If the desired address is not yet available for selection, you must first enter a corresponding location.
You can then select this from the drop-down menu in the billing address field.
Add or change billing contact
The billing contact can also be added or changed in the Subscription section. Please ensure that the details are up to date so that invoices are sent to the correct contact person.
Select the desired billing contact from the drop-down menu. You can select any user created in the system.
Customise the email address for sending invoices
The email address for sending invoices can be updated in the same section. Please check that the email address on file is correct to ensure that invoices are delivered reliably.
If the invoice is to be sent to a different email address (e.g. directly to the accounts department), select ‘Different email address for sending the invoice:’ ‘Yes’ and enter the relevant email address.
If you have any questions, please feel free to contact [email protected].