Requirements

  • Authorisation as 'Admin'.

As an additional security level, 'Admins' can activate a restrictive handling of email attachments in the "Settings" under "Security & data protection". All email attachments sent to you in a potentially dangerous format (e.g. Excel, Word, etc.) are converted into a secure format. This makes it more difficult for online criminals to spread malware by e-mail.

How does this conversion work?

When creating and sending online applications, Applicants can only upload PDFs for security reasons. However, in the subsequent application process, Applicants can also send other file formats as attachments in response to their e-mails.

By activating the function "Handling of received e-mail attachments", file formats are automatically converted into a non-hazardous format. As soon as you have activated the checkbox, you can no longer receive potentially dangerous file formats.

Information: This may result in minor changes to the display. For example, when converting an Excel file into a PDF, the page breaks are automatically set if this has not been defined.

Activation in the settings:

View in the candidate dossier:


Overview File Formats

The file formats are divided into three categories (Supported, Converted and Not Supported). The list is not complete.

Supported

These file formats are to be classified as potentially harmless and are therefore not converted.

Converted

These file formats are classified as potentially dangerous and are therefore converted into a PDF or image file.

Not Supported

These file formats are considered potentially very dangerous and will be deleted. The files are displayed with a corresponding icon and note in the attachments, but cannot be viewed or downloaded.

Supported

Converted

Not Supported

bmp

123

exe

gif

12m

mhtml

jpeg

azv

odt

jpg

azv1

psd

pdf

azv3

xml

png

azv4

zip

cbc

cbr

cbz

chm

csv

djvu

doc

doc

docx

docx

dot

dotx

dwf

dwfx

dwg

dwgx

dxf

eml

eps

epub

fax

heic

htm

html

ico

images

key

lit

log

lrf

lwp

mbx

mdi

mml

mobi

mpp

mpt

msg

mwp

numbers

odc

odf

odg

odi

odm

odp

ods

odt

oft

otg

oth

otp

ots

oxps

pages

pml

pot

pot

potx

pps

ppsx

ppt

pptx

prc

prn

ps

pub

pxl

rtf

sam

sgl

smf

snb

snp

srw

stc

sti

stw

sxc

sxg

sxi

sxm

sxw

tcr

tiff

tpz

txt

vdx

vor

vsd

vsdx

vst

vstx

web

webp

wk1

wk2

wk3

wpd

wps

wri

wv2

xls

xlsb

xlsx

xlt

xltx

xps

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