You can find out which solution – multi-location or multi-client – is best suited to your group of companies by referring to the clear decision-making guide at the end of this article. Alternatively, Dualoo would be happy to offer a personalised consultation. You are welcome to get in touch at any time.
Requirements
Admin rights: Adding employees across multiple accounts
To log in to different accounts, the employee’s or user’s email address must already be registered in those accounts.
How can I grant a single user authorization for different accounts?
If a person already has a Dualoo account, you can also add them as an employee/user to another account.
Adding an employee to another account
Switch to the desired Dualoo account.
Go to the ‘Employees’ menu
Add the person as a new employee as usual.
Use the existing email address when doing so.
Dualoo recognises that an account already exists for this email address and displays the following message:
A Dualoo account already exists for this email address. Please check the details before adding this person.
Check and, if necessary, update the personal details.
Select the desired Department.
Admin
HR-Manager
Recruiter
Rater
Assign the required rights for this account:
Save the details.
The employee can then access multiple accounts using the same Dualoo login.
Good to know
Authorizations are assigned separately for each account. A person may therefore, for example, have admin rights in one account and act solely as a recruiter in another.
For raters, the assignment of specific rights is also performed individually within the relevant dossier and process step.
How does logging in with different accounts work?
1. The first part of the login process is exactly the same as for users with just one account.
2. You will then be asked which account you would like to log in to:
Tip: If you do not want to be asked which account you wish to log in to every time you log in, you can set this under ‘My Account’. Read more here
3. You can switch between accounts at any time by clicking on your name at the top of the page.
Should we work with a multi-location solution or a multi-client solution?
Dualoo can be used to create multiple locations, or the software can also be used as a multi-client solution.
Multi-location solution
We generally recommend working with multiple locations.
This solution is:
easier to manage,
slightly more cost-effective (as the number of employees is counted across the group), easier to control and overview,
more flexible (it is easier to switch to a more complex client structure at a later date than vice versa).
If you would like to use different locations, please see here for instructions on how to proceed.
Overview: Location-based vs. client-based solution
Area | Location-Based Solution | Tenant-Based Solution |
Location Addresses | Multiple locations with their own names and addresses are possible. | Same as location solution |
Jobs | Location, texts and authorizations can be defined for each job. No difference to the client solution.. | Same as location solution |
Email signature | Only one signature is possible. Placeholders allow location-specific information | Separate signature per client with different logos, images and links. |
Text/evaluation templates | Templates can be used centrally for all locations.. | Templates must be maintained separately for each client. |
Career portal | Central or separate portals possible per location. Layout can be customised. | Only separate portals possible per client.. |
Admin/HR authorisations | Role: Admin and HR Manager apply to the entire account. | Role: Admin and HR Manager authorisations per client. |
Social media logo | One central logo for all posts. | Own logo possible per client. |
Add-on | Add-ons (paid and free) per account and therefore available for all locations | Add-ons (paid and free) per account and therefore more expensive than in the location solution. |
Talent pool | Dossiers can be used across locations. | No dossier exchange between clients |