Dualoo

In this article you will learn what the Matching Index is and how it is calculated.

Matching Index

Read here how you can delete the cache in your browser and thus resolve any display problems.

Empty cache / delete cookies / Version check browser

In this article, you will learn what the reasons for emails not being delivered can be.

Reasons for undelivered emails

Nadine Mösch

Raphael Mösch

Tamara Gätzi

In this category you will find useful help articles for everyday work with Dualoo.

tips & tricks

Learn about several ways to organize absences and replacements in Dualoo.

Substitutions and vacation absences in Dualoo

In this article, you will learn more about the different persons in Dualoo and in particular about the placeholder "administrative person".

Responsible, administrative and executing person

Learn in this article how to use external tools (e.g. online personality analysis, MS Teams or Calendly) in Dualoo.

Use of external tools

Learn how to enter job postings in additional languages using Workaround.

Multilingualism - use of additional recruitment languages

Get to know the two ways how applications can be received.

Application received by recruiter or in team email inbox?

Learn how to use talent pools, assign applicants and search for suitable candidates in the talent pool.

Interim solution Talentpool - Working with talent pools

In this article you will learn how to create talent pools.

Interim solution Talentpool - How do I create talent pools?

Find out how recruiters can easily collaborate with recruitment agencies when recruiting with Dualoo.

How can I work with recruitment agencies/temporary employment agencies?

Learn how to create a new job "unsolicited application", advertise it and assign it to the appropriate positions.

Dealing with spontaneous applications / unsolicited applications / unsolicited applications

Special configurations

We explain the cause of the problem when changes in Dualoo are not displayed correctly in the LinkedIn post.

Solution for problems with publishing a job on LinkedIn

We show you the problem, the cause and a solution.

E-mail attachments cannot be dragged and dropped into Dualoo

We explain what may be causing you to be unable to view the PDF-attachments and show you the solution.

PDF / attachments are not displayed

Known problems

Learn in this article how working with due dates works in Dualoo.

How are due dates calculated and how do I work best with them?

The GDPR includes the right to be forgotten. You can learn how to comply with this in this article.

Recommendation deletion of candidate dossier according to GDPR

Get to know the two functions. Including different use cases (spontaneous applications, talent pool, etc.)

How can I assign an application to another job or move/copy individual documents?

How can I transfer applicant data to further systems (ERP, PIS)?

In this article you will learn how to make evaluations with Dualoo.

Enter additional KPIs, diagrams or evaluations in Dualoo

We want to give our customers different possibilities to get in contact with us. This article shows the three support channels.

What is the fastest way to get help?

In this article you will learn how to reset a password.

How can I reset my password or get a recovery code?

This article provides the responsible person with instructions on how to hand over all the tasks of an executing person to a successor.

Instructions for adapting the executing person

Daily work with Dualoo

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